Legal Notices

Website Owner and Responsible

Pessoa da Vinha Lda.
Rua Santa Maria 80
6000-178 Castelo Branco
Portugal

Tel. +351 272 343 157
rgdp@pessoawines.com

VAT-No. PT509976727

Managing Partner: Jorge Gonçalves

 

General Conditions of Use

Access to this website grants “user” status, which implies express and unreserved acceptance of the legal conditions published on the website www.pessoawines.com.

Once these conditions can be modified, the user must read these general conditions of use, whenever he proposes to access the website and, when applicable, use the services provided here. In this sense, “user” means any person who accesses, browses, uses or participates in the services and activities, free or for a fee, developed at www.pessoawines.com.

The information available on this website is free and can be used freely, as long as the source of information is mentioned. However, its use for commercial or offensive purposes is prohibited.

The content of this website is protected by Copyright and Related Rights and Industrial Property Rights under Portuguese and European Union laws and international conventions.

Links to other websites are referenced, over which Pessoa da Vinha has no control, thus exempting himself from any responsibility.

Copyright and Other Property Rights

The content of this website, including brands, designs, logos, text, images, audio and video materials, is the property of Pessoa da Vinha, unless otherwise indicated by reference to its source, and is protected under general terms of law and by national and international legislation for the protection of Intellectual Property. It is not permitted to display, reproduce, distribute, modify, transmit or use the contents in any way, for any public or commercial purpose without the prior and express written consent of Pessoa da Vinha.

However, the user can print any excerpt of material contained in these sites as long as it is not altered in any way, whether for personal and non-commercial use, including the indication of the source and copyright, and provided that another indication property is not removed.

The contents of the pages of this website are protected by Copyright and Related Rights, Industrial Property Rights and the Computer Crime Law.

Although the personal data provided to us is under the terms defined in the Privacy Policy published here, any information or other content that the user transmits to this website, whether by email, message for discussion group (comments) sending files or otherwise, will be considered as non-confidential and not reserved. When transmitting content to this website, the user automatically grants Pessoa da Vinha all exclusive rights and properties over these same contents, agreeing to their free and unequivocal use.

Contents and guarantees

The information on this website has been included in good faith and serves exclusively for general information about the company Pessoa da Vinha in terms of marketing, its use being at the sole risk of the user.

This website and its contents are provided without guarantees of any kind, whether implied warranties of merchantability, non-infringement of third party rights and suitability for a particular purpose. Likewise, no guarantee is given that access to these sites is uninterrupted or error-free, free from viruses or other harmful material, or that the information on this website is complete, accurate or timely.

Pessoa da Vinha reserves the right to make changes and corrections, suspend or close the website when deemed appropriate and without the need for prior notice to any member or entity.

Nevertheless, users agree not to transmit on this website any illegal, threatening, accusatory, defamatory, obscene, scandalous, pornographic or profane content, or any other content that may constitute or encourage conduct that violates any law. Pessoa da Vinha will cooperate fully with any competent law enforcement authorities or court order by requesting or ordering Pessoa da Vinha to disclose his identity or help identify or locate any person who transmits such content through this website.

Responsibility, use and risk

The information on this site is provided for general information purposes only. The information is provided by Pessoa da Vinha and, despite all our efforts to keep them up to date and correct, we make no representations or warranties of any kind, express or implied, about the integrity, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. The information contained on this website must be used at your own discretion.

In no event shall the Pessoa da Vinha be responsible for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage, whatever, resulting from the loss of data or profits arising out of or related to the use of this Web site.

We make every effort to keep the site up and running. However, Pessoa da Vinha is not responsible and will not be responsible for any temporary unavailability of the site due to technical problems beyond our control.

This website contains links to third party websites. These links are provided solely for the convenience and accessibility and information of the user. Pessoa da Vinha does not endorse the content of any of these third party websites and is not responsible for the content of any of those websites. Accessing and visiting any of these third party websites is conducted at the user’s sole risk.

The use of the website for illegal purposes or any other purpose that may be considered unworthy of the image of Pessoa da Vinha is expressly prohibited. Usurpation, counterfeiting, use of usurped or counterfeit content, illegitimate identification and unfair competition are criminally punishable.

The user is also prohibited from creating or introducing on this website any types of viruses or programs that damage or contaminate them or advise third parties to do so. Violators will be subject to criminal prosecution.

Privacy Policy

 

See our Privacy Policy Statement .

Terms and conditions

See our Terms and Conditions

Disclaimer of Liability

See our Disclaimer

Online Shop

During the visit of our online store, the Privacy Policy of the website www.pessoawines.com applies .

The products that were viewed by the user during the virtual store visit will be registered to show, for example, the recently visited products.

Location, IP address and browser type will also be recorded to calculate tax and transport estimates.

The shipping address will be recorded, for example, to estimate shipping costs before placing an order.

We also use cookies to keep the contents of the cart while you browse our website.

When purchasing from our store, you will be asked for information such as your name, billing address, shipping address, email address, telephone number, credit and payment card details, and other optional account information, as a user and password.

This information will be used for purposes such as: sending you information about your account and order; respond to your requests, including refunds and complaints; payment processing and fraud prevention; set up your account for our store; comply with all legal obligations we have, such as tax calculation; improve our store offers; send you marketing messages, if you wish to receive them; if you create an account, we keep your name, address, email and phone number, which will be used to fill in your details for future orders.

In general, we store information about you while we need that data for the reasons that have been collected, and we are not required by law to continue to maintain it. For example, we will store information for 3 years for tax and accounting purposes. This includes your name, email address, billing and shipping address.

Comments or ratings will also be saved.

Who on our team has access?

Our team members have access to the information you provide us. For example, store administrators and managers can access order information, what they bought, when they bought and where they will be shipped to, and; customer information such as name, email and billing and shipping address; our team members have access to this information to fulfill orders, process returns and customer support.

What do we share with others?

We share information with third parties who are our partners in viewing our content and information about our products, and in processing your orders in relation to payments, billing and shipping.

These partners are in particular:

WooCommerce

Easypay

CTT Expresso

DHL

Please see the Privacy Policy of these partners by following the respective links.

Cookies

See our Cookie Policy .

RGPD de Terceiros

Our website works with the support of third parties who, as our partners, allow us to present and view our content.

To improve and protect the functionalities of our website, we also use third-party analysis and security tools.

Please follow the following links for more information about our partners’ Data Protection Policies:

WordPress/ WooCommerce

Easypay

CTT Expresso

DHL

Complaint book

Online Complaints Book

 

We want your feedback!
We love to receive positive feedback about our work and nothing makes us more proud than knowing that our customers have a great experience with our wines and our services.

However, we are also here to hear or read the criticisms of our customers. Everything does not always go smoothly and only with critical feedback will we be able to improve.

Please send your compliments, suggestions or criticisms to our email info@pessoawines.com.

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